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Customer Service Hours:
Monday- Thursday: 9AM to 5PM EST
Friday: 9AM to 2:30PM EST
Our items are shipped via UPS carrier, and typically take 3-5 business days (unless otherwise noted). Some items may take longer due to being shipped directly from our Italy warehouse. For more accurate estimated shipping times, reference the product page description or your AMUZE account.
Have more questions about shipping? Please email us: email@example.com
INTERNATIONAL SHIPPING RATES
We welcome all international orders, but please note international shipping rates do apply. Additionally, import duties are not included in the total purchase amount.
UNDELIVERED PACKAGES/RETURN TO SENDER
All undelivered packages will either be refunded or reshipped for an additional fee of $14.95. Please note, we cannot ship to PO boxes at this time.
Need an item right away? We offer three options of expedited delivery on a majority of items: UPS 3 Day Select, UPS 2nd Day Air, or UPS Next Day Air. Please note, all expedited delivery options are at an additional cost.
Orders must be placed before 12:00PM EST in order to ship same day. All orders placed after 12:00PM EST will ship the following business day.
TRACKING YOUR ORDER
We will continuously keep you updated on where your purchase is via email. You can also keep tabs on your order via your AMUZE account or by tracking via the UPS tracking system.
We thank you for shopping with us and look forward to fulfilling your order as quickly as possible! Should you have any questions, please feel free to contact us firstname.lastname@example.org
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